Services
Palisades Village proudly offers an array of five-star services to ensure every visit is a wonderful one. If you need any assistance, please visit Caruso Concierge in The Lobby or call us at 310.525.1380.
Services Listing
PREMIUM GIFT BOXES
You’ve found the perfect present, now wrap it with love with our premium Gift Boxes, available at Caruso Concierge in two ready-to-gift sizes (medium: $8 and large: $10). Each comes with a card & envelope, tissue paper, and your choice of a red or silver ribbon.
PORTER SERVICE, PACKAGE ASSISTANCE AND HANDS-FREE SHOPPING
To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.
ASSISTANCE WITH CONCERT AND EVENT TICKETS
To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.
POSTAGE, MAIL, SHIPPING AND DELIVERY ASSISTANCE
To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.
SHOPPING AND REGISTRY ASSISTANCE
To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.
STUDIO SERVICES ASSISTANCE
To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.
EVENT PLANNING
To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.
PALIBIKES
To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.
WHEELCHAIR AND CELL PHONE CHARGER RENTALS
Caruso Concierge provides complimentary wheelchair and cell phone charger (ages 18+) rentals. To arrange, please visit the Caruso Concierge desk with a valid photo ID and debit/credit card. Guests will not be charged as long as items are returned at the end of their visit.
NOTARY SERVICES
To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.
COMMUNITY ROOM
The Swarthmore Room is available for rent by local businesses and organizations for meetings and events. Located above The Lobby, The Swarthmore Room is available from 8AM – 9:30PM, and is available on a first-come, first-served basis. For rates, food and beverage arrangements, and other information, please call 310.648.3200.
PET POLICY
We are a pet-friendly destination and welcome all of your canine friends to enjoy a day of shopping at Palisades Village. However, in order to keep The Park as fresh and inviting as possible, dogs are currently not permitted on the grass.
ADA HEARING DEVICES
Hearing devices are available to guests upon request. Please visit Caruso Concierge to learn more.
Caruso Signature
It’s our premier loyalty program, offering an all-new way to experience the world of Caruso. Members enjoy exclusive rewards, personalized offers, members-only parking and premium concierge services across all Caruso destinations. Visit CarusoSignature.com to learn more.
Gift Cards
Gift Cards are available in any amount from $25 to $1,000. They can be purchased at The Concierge Desk in The Lobby.
The Palisades Village American Express(R) Gift Card is redeemable nationwide, virtually everywhere American Express(R) Cards are accepted. Our Gift Cards make a perfect gift for corporate incentive programs and special holidays.
Use Gift Card only at U.S. merchants that accept American Express® Cards, except for recurring payment. No ATM use. Funds do not expire. Not redeemable for cash, except where required by law. Additional limitations apply. See Cardholder Agreement for complete details. Gift Card is issued by American Express Prepaid Card Management Corporation (PCMC). PCMC is licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 913823.
Kids Club
Every Wednesday in The Park | 10AM & 11AM
Kids, parents and caregivers are invited to experience a weekly dose of fun, featuring live music, storytelling, puppet shows and so much more!
Family Restrooms
We invite parents, caregivers, and children to visit our Mother’s Room and Family Restroom, located in The Lobby.