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Services

We can’t wait to see you at Palisades Village. While we continue to adapt during these uncertain times, we would like to ensure the health and safety of our guests remain top priorities. We’re excited to reopen our Caruso Concierge desks beginning June 1. To continue to provide everyone with a secure environment, the below services are temporarily unavailable.

NEW! PREMIUM GIFT BOXES

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

PORTER SERVICE, PACKAGE ASSISTANCE AND HANDS-FREE SHOPPING

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

ASSISTANCE WITH CONCERT AND EVENT TICKETS

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

POSTAGE, MAIL, SHIPPING AND DELIVERY ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

SHOPPING AND REGISTRY ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

STUDIO SERVICES ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

EVENT PLANNING

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

PALIBIKES

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

STROLLER, WHEELCHAIR, UMBRELLA AND CELL PHONE CHARGER RENTALS

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

NOTARY SERVICES

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

COMMUNITY ROOM

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

The Kōban

310.525.1380

The first kōban was set up in Japan in the 1840s to provide the police a more intimate setting for public interaction. The result of a strong partnership between Caruso and the LAPD, the kōban has now arrived in the Palisades, providing the neighborhood with its first fixed location. The kōban is a welcoming, safe place where families can file reports, alert LAPD to an emergency, or simply engage with the friendly officers.

PET POLICY

We are a pet-friendly destination and welcome all of your canine friends to enjoy a day of shopping at Palisades Village. However, in order to keep The Park as fresh and inviting as possible, dogs are currently not permitted on the grass.

Gift Cards

To ensure the health and safety of our employees and guests, gift card services are temporarily unavailable. Please check back for updates.

Palisades Village AMEX Gift Card

The Palisades Village American Express(R) Gift Card is redeemable nationwide, virtually everywhere American Express(R) Cards are accepted. Our Gift Cards make a perfect gift for corporate incentive programs and special holidays.

Use Gift Card only at U.S. merchants that accept American Express® Cards, except for recurring payment. No ATM use. Funds do not expire. Not redeemable for cash, except where required by law. Additional limitations apply. See Cardholder Agreement for complete details. Gift Card is issued by American Express Prepaid Card Management Corporation (PCMC). PCMC is licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 913823.

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Valet Parking

To ensure the health and safety of our employees and guests, valet parking is temporarily closed. Please check back for updates.

Family Amenities

Kids Club

Your favorite entertainers are going virtual with the @PalisadesVillage Kids Club series, featuring kid-friendly performances on Instagram. Follow along every Thursday at 10AM as we sing, dance and play together!

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Family Restrooms

We invite parents, caregivers, and children to visit our Mother’s Room and Family Restroom, located in The Lobby.